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Managing hospitality organizations : achieving excellence in the guest experience : pbk
- 著者名Robert C. Ford, Michael C. Sturman
- 出版者Sage
- 出版年c2020
所蔵事項
- 登録番号00009466
- 請求記号689/F39
- 貸出区分通常
- 蔵書区分図書 - 一般図書
書誌事項
- 書名Managing hospitality organizations : achieving excellence in the guest experience : pbk
- 著者名Robert C. Ford, Michael C. Sturman
- ISBN9781544321509
- 国名コードus
- 言語コードeng
- 出版地Los Angeles
- 出版者Sage
- 出版年c2020
- 注記Includes bibliographical references (p. 493-528) and index
- 件名Hospitality industry -- Management
Hospitality industry -- Customer services
Hospitality industry -- Personnel management